Privacy Policy

Last updated: 18 June 2025

This Privacy Policy explains how Smart Living MY (“we”, “our”, “us”) operated by Studio 84n collects, uses, discloses, and protects personal data when you visit our website, read our content, or interact with our features (including cookies, analytics, and personalization controls).

1. Who we are

Publisher: Studio 84n, 84n Logan Mill, Jonesburgh BS23 3YE, United Kingdom. Company No. 12854348. Phone: +44 6170 466720. Email: [email protected]

2. What data we collect

• Contact data: name, email, and message content you submit via the contact form.
• Usage data: pages visited, approximate location (city/region), device/browser information, and events (e.g., button clicks) when analytics cookies are enabled.
• Preference data: your cookie and personalization selections stored in your browser (localStorage) under the key cookie_consent.
• Communications: emails or call logs when you contact us.

3. How we collect data

• Directly from you when you submit forms or contact us.
• Automatically via cookies and similar technologies when you opt in. We ask for consent using our on-site cookie bar and preferences modal.
• From publicly available sources when relevant to a support request (e.g., verifying a domain or publication).

4. Purposes and legal bases

• Provide and improve the site and content: legitimate interests and, where applicable, consent (analytics).
• Respond to enquiries and provide support: performance of a contract or steps prior to a contract; legitimate interests.
• Personalization features you enable: consent. You can toggle Analytics and Personalization in Cookie preferences.
• Compliance, security, and fraud prevention: legitimate interests and legal obligations.

5. Cookies and similar technologies

We use a cookie bar and a Cookie preferences modal with the following categories:

• Essential: required to operate the site and consent records (always on).
• Analytics: Google Analytics (GA4) to measure traffic and improve content. Disabled unless you opt in.
• Personalization: optional features that adapt content; disabled unless you opt in.

Your consent is stored locally as JSON in localStorage under cookie_consent with fields essential, analytics, personalization, and time. You can change choices anytime via Customize in the cookie bar (or by clearing browser storage and refreshing).

Third-party tools

• Google Analytics 4: We use IP anonymization. For details, see Google’s privacy policy and opt-out options.
• Meta Pixel: Used for measuring page views. Only active if analytics consent is granted.

6. Data sharing and international transfers

We do not sell personal data. We may share limited data with service providers (hosting, analytics, security) under contracts requiring confidentiality and data protection.

Because we are based in the UK and use global vendors, your data may be processed in other countries. We use appropriate safeguards (e.g., Standard Contractual Clauses or UK equivalents) when required.

7. Retention

• Contact enquiries: up to 24 months from last interaction, unless we must keep them longer for legal reasons.
• Analytics data: retained per provider defaults and aggregated where possible.
• Consent records: stored in your browser until you change or clear them.

8. Your rights

Subject to applicable law (such as Malaysia’s PDPA, the UK GDPR/ Data Protection Act, or other regional laws), you may have the right to request:

• Access to your personal data and a copy of it.
• Correction of inaccurate or incomplete data.
• Deletion of data where applicable.
• Restriction or objection to certain processing.
• Data portability, where technically feasible.
• Withdrawal of consent at any time (affects future processing only).

To exercise any of these rights, email [email protected]. We may need to verify your identity and will reply within a reasonable period consistent with applicable laws.

9. Children

Our site is intended for a general audience and is not directed to children under the age required by local law. We do not knowingly collect personal data from children without appropriate consent.

10. Security

We apply technical and organizational measures to protect data (access controls, encryption in transit, least-privilege). No method is 100% secure; we encourage you to use up-to-date browsers and manage your device security.

11. Third-party links

Our content may link to external sites. We are not responsible for their privacy practices. Review their policies before providing data.

12. Changes to this policy

We may update this Policy to reflect changes in law, technology, or our services. We will post the updated version here with a new “Last updated” date.

13. Contact

Studio 84n • 84n Logan Mill, Jonesburgh BS23 3YE, United Kingdom • +44 6170 466720 • [email protected]